Help Centre
How can we help?
Welcome to the Lynk Help Centre. Find clear answers about orders, shipping, returns, warranty, payments and buyer protection — or reach our team whenever you need a hand.
Popular questions
Is delivery free?
Is delivery free?
Yes — standard delivery is free on all orders over €40. Orders below that threshold have a small flat shipping fee shown at checkout before you pay.
How long do I have to return an item?
How long do I have to return an item?
You can return any item within 14 days under EU law, and up to 30 days for unopened products in perfect, resalable condition. Just contact us to start a return.
Are my payments safe?
Are my payments safe?
Absolutely. All payments are processed securely through Shopify Payments with bank-level encryption. Lynk never sees or stores your card details.
How do Lynk Coins work?
How do Lynk Coins work?
You earn 5 Lynk Coins for every €1 you spend while signed in to your account. Every 100 coins is worth €1 off — redeem them for a discount at checkout.
Still need help?
Our friendly customer service team is here for you. Call us on +30 23920 61269 or +30 23920 73211, email sales@lynk.gr, or message us on WhatsApp. We are available Monday to Friday 09:00–18:00 and Saturday 09:00–14:00.
