Refund policy

We have a 14-day return policy, in accordance with Greek and European consumer protection law. This means you have 14 days after receiving your order to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, please contact us at sales@lynk.gr.

Returns must be sent to the following address:

LYNK (Karapalidou S. Maria)
18th Thessaloniki - Peraia, Strofi Trilofou, Thesi Miden
Thermi, Thessaloniki, 57500
Greece

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return-related question at sales@lynk.gr.

30-Day Exchange Policy for Unopened Products

In addition to the 14-day return period, we offer a 30-day exchange policy for products that are:

• Completely unopened
• Undamaged
• Unused
• In their original sealed packaging
• Accompanied by the receipt or proof of purchase

This 30-day policy applies to exchanges only and does not apply to refunds. If your exchange is accepted, you may exchange the item for another product, subject to availability.

Products that have been opened, used, damaged, or removed from their original sealed packaging are not eligible for exchange after the 14-day return period.

To request an exchange, please contact us at sales@lynk.gr.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item.

We will evaluate the issue and do our best to make it right as quickly as possible.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including but not limited to:

• Perishable goods
• Custom products or special orders
• Personalized items
• Personal care goods
• Hazardous materials
• Flammable liquids or gases
• Gift cards

Please contact us if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on gift cards.

Exchanges

The fastest way to ensure you get the product you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

For unopened products eligible under our 30-day exchange policy, please contact us at sales@lynk.gr and we will guide you through the exchange process.

European Union 14-Day Cooling-Off Period

If the merchandise is being shipped within the European Union, you have the right to cancel or return your order within 14 days of receiving it, for any reason and without justification.

As stated above, your item must be in the same condition that you received it: unworn, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Refunds

We will notify you once we have received and inspected your return, and let you know whether the refund has been approved.

If approved, you will be automatically refunded to your original payment method within 10 business days.

Please remember that it may take some additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at sales@lynk.gr.