Lynk Buyer Protection
Shop with total confidence
When you shop at Lynk, every order is protected from checkout to delivery. If something is not right, we will make it right — that is our promise to you.
Your payment is always protected
Every payment on Lynk is processed securely through Shopify Payments, a PCI-DSS compliant system trusted by millions of stores worldwide. Your card details are encrypted and never stored by Lynk.
Bank-level encryption
Your data is protected at every step of checkout.
We store no card data
Your card details never touch Lynk's systems.
Trusted checkout
Pay with confidence using a globally trusted payment system.
Get exactly what you ordered
We want you to love what you receive. Every product we sell is genuine and described as accurately as possible — and if what arrives is not what you ordered, you are fully covered.
Authentic products
Sourced from official suppliers and brands.
Accurate descriptions
What you see on the product page is what you receive.
Backed by guarantee
Covered by the 2-year legal guarantee and manufacturer warranty.
Covered if something goes wrong
If your order does not arrive, arrives damaged, or is not as described, Lynk Buyer Protection has you covered with a fast replacement or a full refund.
Order did not arrive
We track it down or refund you in full.
Damaged in transit
Report it and we will arrange a replacement or refund.
Not as described
Send it back and choose a replacement or your money back.
Buyer Protection FAQ
What does Lynk Buyer Protection cover?
What does Lynk Buyer Protection cover?
It covers you if your order does not arrive, arrives damaged, is faulty, or is not as described — with a fast replacement or a full refund.
How do I report a problem with my order?
How do I report a problem with my order?
Contact our customer service team with your order number and the details, and we will take it from there.
Are my payments safe?
Are my payments safe?
Yes. All payments go through Shopify Payments with bank-level encryption. Lynk never stores your card details.
How long do I have to report an issue?
How long do I have to report an issue?
Contact us as soon as you notice a problem. Return rights apply for 14 days by EU law, and up to 30 days for unopened items in perfect condition.
Does Lynk Buyer Protection cost anything?
Does Lynk Buyer Protection cost anything?
No. Lynk Buyer Protection is included free with every order you place.
Shop with peace of mind
Browse thousands of products knowing every Lynk order is protected from start to finish.
