Returns & Refunds
Changed your mind? It's easy
We want you to be completely happy with every order. If something is not quite right, or you have simply changed your mind, returning it to Lynk is straightforward and stress-free. This page explains your return rights, how long you have, and exactly what to do — step by step.
30 days to change your mind
Every customer has the legal right to return any product within 14 days for a full refund. At Lynk we believe you deserve a little more breathing room, so we extend that window to a full 30 days for items that are completely unopened and in perfect, resaleable condition. That gives you plenty of time to be sure your purchase is right for you.
14 days by EU law
Your statutory right to return any product for a full refund.
30 days for unopened items
Lynk's extended window for items still sealed and in perfect condition.
Refunded to your original payment
Once we receive and check the item, your money goes back the way it came.
Returns & Refunds FAQ
What is Lynk's return policy?
What is Lynk's return policy?
By EU law you may return any product within 14 days for a full refund. Lynk extends this to 30 days for items that are completely unopened and in perfect condition. Faulty or damaged items are always covered. You can read the full legal Refund Policy at /policies/refund-policy.
How do I return an item?
How do I return an item?
Contact our team with your order number and tell us what you would like to return. We will send you instructions, you pack the item securely and send it back, and we issue your refund once it is received and checked.
How long do refunds take?
How long do refunds take?
Once we receive your returned item and confirm its condition, we issue the refund to your original payment method. The time it then takes to appear in your account depends on your bank or card provider.
What if my item is faulty or damaged?
What if my item is faulty or damaged?
Faulty or damaged items are always covered, no matter how much time has passed. Contact us with your order number and a description of the problem, and we will arrange a repair, replacement or refund.
Who pays for return shipping?
Who pays for return shipping?
If a product is faulty, damaged or not as described, Lynk covers the cost of returning it. If you are returning an item because you have changed your mind, the return shipping cost may be yours. Our team will confirm the details when you contact us.
Need to start a return?
Our friendly team is here to make your return quick and simple. Get in touch with your order number and we will take care of the rest. For the complete legal detail, you can also read our full Refund Policy at /policies/refund-policy.
