Terms of service

Last updated: 24/10/2026

Welcome to Lynk.gr, the online store (the “Store”) for electronic devices, components and technology products. Please read these Terms of Use carefully: together with the Privacy Policy, Cookie Policy, Shipping Policy and Refund Policy, they govern your use of the Store and every purchase you make.

• 1. Who we are
• 2. Acceptance and changes to these terms
• 3. Product information
• 4. Orders and when the contract is made
• 5. Prices
• 6. Payment methods
• 7. Shipping and delivery
• 8. Returns and right of withdrawal
• 9. Legal guarantee and warranty
• 10. Lynk Coins and rewards
• 11. Business customers and marketplace orders
• 12. Reviews and content you post
• 13. Using the Store
• 14. Intellectual property
• 15. Limitation of liability
• 16. Personal data (GDPR)
• 17. Cookies
• 18. Security – SSL
• 19. Newsletter
• 20. Age restrictions
• 21. Code of Conduct
• 22. Complaints and dispute resolution
• 23. Governing law, jurisdiction and language

1. Who we are

Lynk.gr is owned by the sole proprietorship KARAPALIDOU S. MARIA (the “Company”).

• Address: 18th km Thessaloniki – Peraia, Strofi Trilofou, Thesi Miden, 575 00 Thermi, Thessaloniki, Greece
• Tel.: +30 2392 061269, +30 2392 073211 · Email: sales@lynk.gr
• VAT No.: EL047465549 · Tax Office: Kalamaria · General Commercial Registry (G.E.MI.) No.: 058146804000

2. Acceptance and changes to these terms

Using the Store means you accept these Terms. If you do not agree, please do not use the Store.

We may update these Terms from time to time. The current version is always on this page with its date. Each order is governed by the version in force when you placed it; later changes do not affect orders already placed.

3. Product information

We take care that product descriptions, specifications, prices and availability are accurate and complete. Product images are indicative and colours may vary slightly from screen to screen.

Despite our care, typographical or technical errors may occur. Where they do, section 4 applies.

4. Orders and when the contract is made

You are guided step by step through checkout and can review and correct your order before you select “Complete order”.

After you submit your order you receive an email that acknowledges receipt; it is not yet acceptance. The sales contract is concluded when we confirm dispatch of your order (or, for warehouse pickup, when we tell you it is ready). We may call you to confirm details.

We may decline or cancel an order, with a full refund of any amount paid, if: the product turns out to be unavailable; the price or description contains an obvious error; we cannot verify the payment or suspect fraud; or the delivery address is outside the areas we ship to. We will always tell you why.

Product availability is not guaranteed, but if a product becomes unavailable we will inform you promptly. Communication about your order may take place by email at the address you provided.

Placing an order requires full legal capacity (18+).

5. Prices

All prices are in euro and include VAT. Shipping and any cash-on-delivery charge are shown at checkout before you pay. Price changes do not affect orders already placed.

Business customers see prices both with and without VAT after logging in to their B2B account (see section 11). At checkout, all prices are shown including VAT.

6. Payment methods

We accept the following, as shown at checkout for your order:

• Card payments (e.g. Visa, Mastercard, Maestro) and Apple Pay, Google Pay and Shop Pay through Shopify Payments
• Klarna: pay in 3 interest-free instalments, through Shopify Payments (subject to approval by Klarna)
• Viva.com Smart Checkout, including IRIS instant payments from your bank app, and the cards and other methods it offers
• Cash on delivery, for deliveries within Greece with ACS or BOX NOW (+€3.50)
• Bank deposit: your order ships once the payment is received
• Pay at collection, for pickup from our warehouse

Card details are entered directly in the secure environment of the payment provider and are never stored by us. See also Payment Methods.

7. Shipping and delivery

We ship within Greece (ACS, BOX NOW, transport companies for heavy items, local delivery and warehouse pickup) and to all EU countries. We do not ship outside the European Union.

In-stock orders placed by 16:00 on a working day are dispatched the same day with ACS or BOX NOW (13:00 for transport-company orders). Delivery estimates are based on the carriers’ published times. Costs, delivery times, locker limits, lost parcels and our responsibility after dispatch are set out in the Shipping Policy. In case of delays or force majeure, we will inform you promptly.

8. Returns and right of withdrawal

Withdrawal: consumers may withdraw within 14 days of delivery without giving a reason, and may open and check a product as they would in a shop. Products must be returned complete, in their original packaging in perfect condition, packed inside a separate shipping box (no labels or tape on the product packaging); damage to the product or its packaging is deducted from the refund. Unopened, sealed products can also be exchanged (exchange only) from day 15 to day 30.

Return costs: for approved returns within Greece we provide a free return voucher (BOX NOW return code or ACS voucher). For other change-of-mind returns (heavy or bulky items, deliveries outside Greece) the direct cost of the return is borne by the customer.

Wrong, damaged or defective product: please inform us as soon as possible (transit damage within 24 hours); we cover the return and replacement costs.

Full terms, exceptions, refund timelines, the packing guide and the model withdrawal form are in the Refund Policy.

9. Legal guarantee and warranty

Legal guarantee: as the seller, we are responsible for any lack of conformity of the products we sell under the legal guarantee of Greek law (Law 4967/2022), which applies for 2 years from delivery. If a product is faulty, we will repair or replace it, or give you a price reduction or refund, as the law provides.

Manufacturer warranty: many products also carry a commercial warranty from the manufacturer or official importer. Its duration and terms vary by product and it is in addition to, never instead of, your legal rights.

Neither covers damage caused by misuse, short circuits, moisture, exposure to extreme conditions, natural phenomena or unauthorised repairs.

How to make a claim and our loyalty warranty: see Warranty & After-Sales.

10. Lynk Coins and rewards

Customers with an account earn 5 Lynk Coins for every €1 spent on lynk.gr; 100 Lynk Coins = €1 off a future order. Details and rewards (including the loyalty warranty) are on the Lynk Coins and Perks & Benefits pages.

Lynk Coins have no cash value, cannot be exchanged for money or transferred, and can only be used on lynk.gr. Coins earned on an order are cancelled if the order is cancelled or refunded.

We may change or end the programme for the future; we will announce changes on the site in advance. Coins already in your account and rewards already unlocked remain valid under the terms in force when you earned them. We may cancel coins obtained through abuse or fraud.

11. Business customers and marketplace orders

Business (B2B) customers may have their own prices, shipping rates and terms, shown after logging in (see Lynk for Business). The consumer right of withdrawal does not apply to business purchases.

Marketplace orders placed through Skroutz, Shopflix or other marketplaces are governed by that marketplace’s terms for delivery, returns and refunds.

12. Reviews and content you post

When you post a review, rating, photo or question, you confirm it reflects your genuine experience and you allow us to display it on lynk.gr and in our communications, with your first name or nickname.

We publish both positive and negative reviews. We may remove content that is offensive, unlawful, off-topic, contains personal data or advertising, or is not based on a real purchase or experience.

13. Using the Store

You must use Lynk.gr lawfully and without restricting or harassing others. Uploading malicious software, attempting unauthorised access, or any action that may damage the site or its users is prohibited. You are responsible for keeping your account credentials safe.

14. Intellectual property

All content on Lynk.gr (texts, images, graphics, logos, trademarks, etc.) is the intellectual property of the Company or its licensors and is protected under Greek, EU and international law. Third-party trademarks belong to their owners. Reproduction, distribution or modification without prior written consent is prohibited.

15. Limitation of liability

We are not liable for damage caused by delays or non-performance of an order that are not our fault, by temporary unavailability of the site, or by third-party interference such as cyber-attacks, to the extent permitted by law.

This limitation does not apply to damage caused intentionally or through gross negligence, to death or personal injury, or to your rights under the legal guarantee and consumer protection law, which are never limited by these Terms.

16. Personal data (GDPR)

To complete an order we need basic details (name, address, phone, email). Personal data are processed in accordance with the GDPR (Regulation (EU) 2016/679), any more specific national and European legislation, the Greek data protection law in force (Law 4624/2019), the law on privacy in electronic communications (Law 3471/2006, as in force) and the decisions of the Hellenic Data Protection Authority (HDPA).

Data are used for order processing, communication and service improvement, and are shared only where necessary to fulfil your order (e.g. carriers, payment providers) or where required by law. You have the right to access, rectify, erase, restrict, port and object to the processing of your data, and to lodge a complaint with the HDPA (www.dpa.gr). See the Privacy Policy.

17. Cookies

Lynk.gr uses strictly necessary, functionality, analytics and advertising/third-party cookies. Non-essential cookies are activated only after your consent via the cookie banner. Categories, purposes, durations and how to manage them are described in the Cookie Policy. You can change or withdraw your consent at any time via “Cookie settings” in the footer or through your browser settings.

18. Security – SSL

We take all necessary measures, using modern methods, to protect your personal data and transactions. All pages and checkout use 256-bit SSL/TLS encryption (TLS 1.3, AES-256-GCM). Card details are entered directly in the secure environment of our certified payment providers and are never stored on our servers. Information about your personal details and transactions is treated as confidential.

19. Newsletter

By subscribing to the newsletter you consent to receive news and offers. You can unsubscribe at any time via the “Unsubscribe” link in every email or by contacting sales@lynk.gr. Commercial communication complies with the GDPR and Law 3471/2006 (documented consent).

20. Age restrictions

Lynk.gr is not intended for children under 13 and does not knowingly collect their data. Users aged 15–17 may use consent-based services (e.g. account, newsletter) themselves; under 15, parental or guardian consent is required. Placing an order requires full legal capacity (18+).

21. Code of Conduct

The Store operates in accordance with the Code of Conduct for e-commerce of the Greek E-Commerce Association (GR.EC.A.), available at https://www.greekecommerce.gr/vivliothiki/kodikas-deontologias/, and observes the Consumer Code of Conduct for E-Commerce of the Ministry of Development and consumer protection legislation in general (Law 2251/1994, as in force).

22. Complaints and dispute resolution

For any issue, please contact us first at sales@lynk.gr or +30 2392 061269; we aim to find an amicable solution.

You may also contact the Hellenic Consumer Ombudsman (independent authority, free out-of-court resolution of consumer disputes): 144 Alexandras Ave., 114 71 Athens, Tel. +30 210 6460862, grammateia@synigoroskatanaloti.gr, www.synigoroskatanaloti.gr. For cross-border disputes within the EU, contact the European Consumer Centre Greece (www.eccgreece.gr).

23. Governing law, jurisdiction and language

These Terms and all transactions via Lynk.gr are governed by Greek law. Competent courts: Thessaloniki, without prejudice to any mandatory consumer protection rules that allow you to bring proceedings where you live. If any provision is found invalid, the remaining terms remain in force.

These Terms are available in Greek and English. If the two versions differ, the Greek version prevails.