Warranty & After-Sales
Your purchase, protected
Buying technology should feel reassuring, not risky. Every product you buy from Lynk is backed by solid guarantees and a support team that stays with you long after checkout. This page explains exactly what is covered, how our loyalty warranty works, and how to get help if you ever need it.
The Lynk 5-year warranty
The longer you stay with Lynk, the more we look after you. Every euro you spend earns Lynk Coins, and once you reach a balance of 10,000 Lynk Coins you automatically unlock a 5-year warranty on every purchase you make from then on — no sign-up, no extra cost. It is one of the standout rewards in our loyalty programme. You can learn how coins add up on our Lynk Coins page and see the full set of rewards on our Perks & Benefits page.
Unlocked at 10,000 Lynk Coins
Reach the milestone and the 5-year warranty switches on automatically.
Applies to every later purchase
Once unlocked, the cover extends to all the orders you place afterwards.
Free and automatic
There is nothing to claim or activate — it is simply our thank you for your loyalty.
Warranty FAQ
What warranty comes with my product?
What warranty comes with my product?
Every product sold by Lynk carries the 2-year EU legal guarantee against defects, plus any warranty offered by the manufacturer. Loyal customers can also unlock an automatic 5-year warranty through our loyalty programme.
How does the 5-year warranty work?
How does the 5-year warranty work?
You earn 5 Lynk Coins for every €1 you spend. Once your balance reaches 10,000 Lynk Coins, an automatic 5-year warranty is unlocked and applies to every purchase you make afterwards — at no extra cost.
How do I make a warranty claim?
How do I make a warranty claim?
Contact our team with your order number and a description of the issue. We assess your claim quickly and fairly, then resolve it with a repair, a replacement or a refund.
What do I need to make a claim?
What do I need to make a claim?
Please have your order number ready, along with a clear description of the fault and, where possible, photos or a short video. This helps us assess your claim and resolve it as quickly as possible.
Will my product be repaired or replaced?
Will my product be repaired or replaced?
It depends on the product and the issue. We always aim for the best outcome for you — that may be a repair, a replacement of the same item, or a full refund. We will explain your options when we assess the claim.
Need after-sales help?
Whether you have a question about your cover or need to make a claim, our team is ready to help. Get in touch and we will look after you — before, during and long after your purchase.
