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Shipping Policy – Lynk.gr
Last updated: [Insert Date]
Thank you for shopping with Lynk.gr. This Shipping Policy explains how we process, handle, and deliver your orders. By placing an order through our website, you agree to the terms below.
1. Shipping Areas
We currently deliver orders throughout Greece via our trusted courier partners.
International deliveries may be available upon request — please contact us at info@lynk.gr before ordering for details and costs.
2. Processing Time
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Orders are processed Monday to Friday (09:00–17:00), excluding public holidays.
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Orders placed after 15:00 or during weekends/holidays will be processed on the next working day.
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If all items are in stock, orders are usually dispatched within 1–3 working days from confirmation.
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You will receive an email confirmation (and/or SMS) when your order has been shipped.
3. Delivery Time
Once shipped, delivery times vary depending on your location:
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Mainland Greece: 1–3 working days
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Islands & remote areas: 3–5 working days
Delays may occur during peak seasons, adverse weather conditions, or due to courier network issues.
4. Shipping Costs
Shipping costs are calculated automatically at checkout, based on weight, volume, and destination.
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Standard shipping (Courier): From €[insert starting rate]
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Cash on delivery (COD): Additional fee of €[insert fee, e.g. €2.50]
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Free shipping: For orders above €[insert amount, e.g. €80], within Greece.
5. Order Tracking
Once your parcel is shipped, you will receive a tracking number via email or SMS. You can monitor the progress of your shipment directly through the courier’s website.
6. Delivery Conditions
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Deliveries are made to the address provided during checkout.
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If you are absent, the courier will leave a delivery notice or attempt redelivery.
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Please check that your contact information (address, phone, email) is accurate to avoid delays or failed deliveries.
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If a parcel is returned to us due to incorrect details or non-receipt, re-shipping costs will be borne by the customer.
7. Split Deliveries
In rare cases, your order may be shipped in multiple parcels due to product availability. You will be informed in advance if this occurs.
8. Out-of-Stock & Pre-Order Items
If an item in your order is unavailable or on pre-order:
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We will contact you by email or phone to confirm whether you prefer a partial shipment, wait for restock, or cancel the unavailable item.
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No charge will be applied for products not shipped.
9. Damaged or Missing Parcels
Please check your parcel upon delivery.
If the packaging appears damaged or opened, note this on the courier’s delivery slip and contact us immediately at info@lynk.gr within 24 hours so we can assist with replacement or refund.
10. Force Majeure & Unexpected Delays
Lynk.gr is not responsible for delivery delays due to circumstances beyond our control (e.g., strikes, weather events, or courier disruptions). In such cases, we will notify you promptly.
11. Contact Information
For any shipping questions or issues, please contact our customer support team:
📧 info@lynk.gr
📞 23920-61269 / 23920-73211
🕓 Monday–Friday, 09:00–17:00
